Emergency Incident Response
During an Attack, Every Second Counts
The gap between the first sign of compromise and full containment has to be as short as you can make it. While an attacker is still moving, it is a race to stop them reaching what they came for.
Our incident responders, threat analysts, and threat hunters work around the clock, so Buzz Cybersecurity Emergency Response gets you out of harm's way quickly. Onboarding starts within hours, and most customers are triaged inside two days. The service is open to current Buzz clients and to businesses who have never worked with us before.
- Remote response, so work begins on day one
- Threat contained, removed, and the entry point closed
- Post-incident analysis so you know what actually happened
- Fixed-fee pricing agreed before the work starts
What You Get
Rapid Threat Identification and Neutralization
Six things that come as standard the moment you call us in.
24/7 Incident Monitoring
Continuous watch over the affected environment from the moment we are engaged until the incident is closed.
Immediate Help
A responder on the case within hours, working remotely so nothing waits on travel time.
Effective Threat Removal
The threat contained and eradicated, and the way in closed so the same route is not used twice.
Post-Incident Analysis
A clear account of what happened, what was reached, and what needs to change.
Predetermined Pricing
A fixed fee based on the size of your estate, agreed up front. The clock is never the cost.
VIP Services
Priority handling for the accounts and executives most likely to be targeted next.
Key Performance Metrics
What Response Actually Looks Like
The numbers our incident response team works to.
After the Incident
What Happens Once the Threat Is Contained
Containment is the first half of the job. The second half is making sure the same thing does not come back, and knowing what it costs before you start.
45 Days of Nonstop Observation
Once the live threat is gone, our team moves you onto Buzz Cybersecurity MDR in authorized response mode. That gives you continuous threat hunting, investigation, and reaction while the dust settles.
If the same threat comes back, or something close to it appears, we respond again at no extra cost to you. That cover runs for 45 days from the point you are attacked, for the duration of your membership.
Reach an incident advisor at any hour on (877) 703-2899Incentives That Line Up With Yours
You are left guessing at how long containment will take, and the arrangement quietly rewards the slowest possible response. You can end up buying more hours than the job needed.
Priced on the number of users and servers in your estate and delivered remotely, so we start responding on the first day. Because time never changes the cost, we want you out of the danger zone as fast as you do.
Next Step
Not Under Attack Right Now?
The best time to sort this out is before anything happens. Book a free assessment and we will show you where the gaps are while there is still time to close them.